The 1990s saw an influx of jobs for Medical Transcriptionists. The outsourcing industry was in its infancy and BPOs were the buzz word. Small to medium sized companies mushroomed across the length and breadth of India. It was exciting times with new employment opportunities and this trend continued, for the next 15 years!
With the advent of voice recognition technology, demand for transcriptionists dwindled and introduction of EHR reduced their role further. In parallel, a new breed of professionals evolved; Medical Scribers. While transcriptionists converted audio recordings from doctors into the Physician document and post patient encounter, medical scribers worked in real time with doctors during a patient encounter. The role of a medical scriber involves documenting all the information that is to be included in a clinical document, which will form part of the patient’s electronic record. They also enter the details in EHR, thus liberating a doctor from performing clerical jobs and to focus on their core activity of patient care.
Whilst medical scribing is an emerging career, the outsourcing industry will continue to require medical transcriptionists. Though a voice recognition software is trained to understand and interpret the accent of the physician using it using NLP, human intervention of an editor is necessary to ensure accurate documentation.
The Solastra team trains Medical transcriptionists and scribers for meeting the growing needs of the global industry.